Frequently Asked Questions (FAQ's)
1. When will we get our Wedding
Video?
After the wedding day it will usually take 6 to 8 weeks. We strive
to have your wedding video ready for you as soon as possible. If
raw footage is requested we can have it ready in one week.
2. Who will videotape our
wedding?
You can be assured that your wedding video will be personally videotaped
by Jon Sekiguchi (cameraman / owner ) or one of our chosen few camera
operators that were personally trained by Jon. First hired as apprentices,
they must learn our techniques and creative style to the fullest.
After 150 hours of camera operation and assisting on weddings they
are scrutinized and reviewed before allowing them videotape for
Rainbow. They must be capable of capturing a wedding perfectly and
without flaw. Our camera operators are part of Rainbow’s exclusive
wedding videographers.
3. How do we book Rainbow
Video Productions for our Wedding?
Simply email or phone us and we will be glad to send you our contract
and information sheet. A 50% deposit is required to reserve your
wedding date. The balance will be due at the completion of the reception.
We accept personal checks, credit card, or cash. Visa, Mastercard
and American Express are our associates.
4. Should I provide meals
for the video crew?
Meals would be a welcome courtesy. Our video crew works hard from
the beginning of the ceremony, to the end of the reception and a
meal would help replenish there energy. May we also suggest that
you ask the catering manager to serve the video crew toward the
beginning of dinner or lunch and not at the end. This is required
so we have enough time to quickly eat and be ready for after dinner
events.
5. When will Rainbow Video
need our beginning and ending songs?
We would like to have your songs (preferably on CD) at least by
the wedding day. If you would like to send them beforehand this
would be great. The sooner we get your songs we can start editing
your wedding video.
6. Will the video crew be
obtrusive and use bright lights?
During the ceremony we try to be as unobtrusive as possible and
do not use any lights. We pride ourselves in being very low key
and in the background while still capturing every special moment.
We’ll also work with your wedding coordinator, photographer
and DJ in making sure your day runs as smoothly as possible. Our
professional cameras are designed to shoot in very low light situations
such as in darkly lit churches. At the reception we may have a small
20 watt light on the camera for lighting close-up situations. We
do bring a light for illuminating the main events at the reception
if needed. If a light is used we are very cautious to point it away
from your guest whenever possible. A good light source at the reception
helps capture the colors and sharpness of the event to the fullest.
7. What if your camera breaks
down? Do you have a backup?
We always have a backup camera available onsite. We understand the
importance of preparing for emergencies such as this and we also
have extra videotape, batteries, light bulbs and audio equipment.
8. Can still photos be made
from my wedding videotape?
If a cherished moment happens and your photographer wasn’t
able to take a photo of it, but you see it on your wedding videotape,
you can have Rainbow Video make 4x5’s or 8x10’s photographs
from your videotape. The photographs will not be as good as your
professional photographers photo but very close.
9. What is the best way to
preserve and safeguard our Wedding Video?
The perfect way to preserve your Wedding Video is by transferring
it to DVD. DVDs will last over 100 years unlike tape formats such
as VHS, Hi-8, or Mini-DV tape cassettes. Your DVD will not break
or be damaged by jamming in your VCR . Also, transferring your edited
wedding video from our computer hard drives straight to your DVD
makes it the best quality possible (2x better than VHS). To safeguard
your Wedding Video you can have several DVDs made at once and store
the DVD in a safe place. Also, DVDs do not take up much room and
don’t need to be rewound. Our DVDs (DVD-R format) are compatible
with most DVD players. Older players or off-brand players may not
be compatible with DVD-R. For more information and a list of compatible
players, enter here.
10. Can we add photos of
our Honeymoon at the end of our Wedding Video?
Yes, you can add photos of your honeymoon trip and also photos of
your bridal shower, rehearsal or any other photos that may make
your Wedding Video more complete. If you have photos you want included
in your Wedding Video make sure you get them to us promptly. It’s
easier to include them when we are at the editing stage. (add $6.00
for each photograph).
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